Vulnerable Adult Claims Lloyds Bank Staff Fraudulently Took Bounce Back Loan in His Name Post-Assault; Ombudsman Dismisses Complaint
BBL Complaints Dismissed
HSBC Seizes £50k Bounce Back Loan and Delays Refund, Ombudsman Dismisses Complaint
HSBC seized a £50k Bounce Back Loan, closed an account, and delayed a £54k refund. The Ombudsman dismissed the complaint, deeming the bank’s actions fair. […]
Letters and Demands
Take a Look at Lloyds Bank’s Letter Accusing You of Fraudulently Obtaining a Bounce Back Loan
Suspected of BBL fraud by Lloyds? We share the letter they send when they believe you’ve scammed them. […]
BBL Complaints Upheld
Santander Ordered to Pay £500 for Falsely Claiming Customer Had Bounce Back Loan, Ombudsman Upholds Complaint
Santander wrongly told the Ombudsman a customer had a Bounce Back Loan, causing distress. The Ombudsman upheld the complaint, awarding £500 compensation for the bank’s error. […]