Barclays Denies Bounce Back Loan and Closes Account, Ombudsman Dismisses Complaint
BBL Complaints Dismissed
HSBC Records Late Bounce Back Loan Payment Marker, Ombudsman Dismisses Sole Trader’s Complaint
A sole trader complained about HSBC’s late Bounce Back Loan payment marker on his credit file. The Ombudsman dismissed the complaint, upholding the bank’s action. […]
BBL Complaints Upheld
NatWest Ordered to Reinstate Bounce Back Loan and Pay £350, Ombudsman Upholds Complaint
NatWest wrongly defaulted a Bounce Back Loan, impacting credit files. The Ombudsman upheld the complaint, ordering reinstatement, removal of markers, and £350 compensation. […]
BBL Complaints Dismissed
Santander Refuses Refund for Bounce Back Loan Lost in Crypto Scam, Ombudsman Dismisses Complaint
A Santander customer sought a refund for a Bounce Back Loan lost in a crypto scam. The Ombudsman dismissed the complaint, finding no bank liability. […]