Lloyds Closes Account, Denies Bounce Back Loan, Ombudsman Dismisses Complaint with £150
BBL Complaints Dismissed
Santander’s Bounce Back Loan Review Process Challenged, Ombudsman Dismisses Complaint
A customer challenged Santander’s rigorous Bounce Back Loan review process involving account scrutiny. The Ombudsman dismissed the complaint, upholding Santander’s procedures. […]
Special Reports
Starling Bank Ordered to Pay £200 for Seizing and Defaulting a Bounce Back Loan After Noticing Director’s Dormant Accounts Indicated No Trading or Turnover
Starling Bank must pay £200 for defaulting a company’s Bounce Back Loan after discovering dormant accounts showed no trading, ruling the loan ineligible. […]
BBL Complaints Dismissed
HSBC Blocks Company Dissolution Over Unpaid Bounce Back Loan, Ombudsman Dismisses Complaint
HSBC prevented a customer from dissolving her company due to an unpaid Bounce Back Loan. The Ombudsman dismissed the complaint, upholding HSBC’s actions. […]