
HSBC Denies Feeder Account for Bounce Back Loan, Ombudsman Dismisses Complaint

Directors who falsified documents to secure Bounce Back Loans face disqualification for exploiting pandemic support. […]
NatWest wrongly defaulted a Bounce Back Loan during a PAYG repayment holiday, causing distress. The Ombudsman upheld the complaint, awarding £500 compensation for the error. […]
HSBC’s prolonged delays in granting account access prevented a timely Bounce Back Loan. The Ombudsman upheld the complaint, ordering compensation for the bank’s errors. […]
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