
TSB Ordered to Pay Compensation for Erroneous Fraud Marker Blocking Bounce Back Loan, Ombudsman Upholds Complaint

NatWest wrongly defaulted a Bounce Back Loan during a PAYG repayment holiday, causing distress. The Ombudsman upheld the complaint, awarding £500 compensation for the error. […]
RBS failed to inform a customer they weren’t debanked, leading to duplicate Bounce Back Loan payments and an £18,000 overdraft. […]
A Starling employee’s lies blocked a BBL application, but the Ombudsman’s £50 award feels insulting. We slam this lowball ruling. […]
Copyright © 2025 | Bounce Back Loan | Privacy Policy | Terms and Conditions | About Us