Barclays Rejects Fraud Claim for Bounce Back Loan Transfer, Ombudsman Dismisses Complaint
BBL Complaints Dismissed
NatWest Issues Wrong Loan Type, Ombudsman Dismisses Turnover Complaint
NatWest issued a CBILS instead of a business loan, then a Bounce Back Loan. The Ombudsman dismissed a liquidator’s turnover complaint, finding no bank fault. […]
BBL Complaints Dismissed
Lloyds Holds Customer Liable for £50k Bounce Back Loan Spent on Bitcoin, Ombudsman Dismisses Complaint
A Lloyds customer denied applying for a £50k Bounce Back Loan spent on Bitcoin. The Ombudsman dismissed the complaint, finding his claim uncredible based on evidence. […]
BBL Complaints Upheld
HSBC Ordered to Pay £150 for Bounce Back Loan Application Delay, Ombudsman Upholds Complaint
HSBC took six months to notify a customer of account issues blocking a Bounce Back Loan application. The Ombudsman upheld the complaint, awarding £150 compensation. […]