Barclays Ordered to Reinstate Bounce Back Loan and Pay £250, Ombudsman Upholds Complaint
BBL Complaints Dismissed
HSBC Demands Bounce Back Loan Repayment, Ombudsman Dismisses Complaint After Reversing Ruling
HSBC demanded a Bounce Back Loan repayment, citing a redacted agreement. The Ombudsman dismissed the complaint, reversing an initial ruling in favour of HSBC’s terms. […]
Special Reports
Bouncing Back Ep. 12: Will HM Treasury Pursue You for Bounce Back Loan Default?
Episode 12 addresses fears about HM Treasury chasing Bounce Back Loan defaulters, clarifying the likelihood and process of government action. […]
BBL Complaints Upheld
HSBC Ordered to Replicate Bounce Back Loan for Application Errors, Ombudsman Upholds Complaint
HSBC’s errors prevented a customer from securing a Bounce Back Loan. The Ombudsman upheld the complaint, ordering a replica loan post-scheme closure for the bank’s mistakes. […]