Starling Bank Staff’s Deception Prevents Customer’s BBL Application, Ombudsman Grants Minimal £50 Compensation
Special Reports
NatWest Employed a Secret Turnover Formula to Approve Feeder Accounts for Bounce Back Loan Access
NatWest used a hidden formula to greenlight BBL feeder accounts. We blow the lid off this covert eligibility tactic. […]
BBL Blaggers
Acting Director Clobbered with Ban for Blagging £50k Santander and Starling BBLs Before Database Launch
An acting director’s banned for nabbing £50k BBLs from Santander and Starling before the BBL database kicked in. See his sneaky play! […]
BBL Complaints Upheld
HSBC Ordered to Issue Replica Bounce Back Loan for 2020 Application Errors, Ombudsman Upholds Complaint
HSBC mishandled a 2020 Bounce Back Loan application, prompting a 2023 order to issue a replica loan. The Ombudsman upheld the complaint, reaching a compromise with compensation after HSBC’s objections. […]