
Starling Bank Staff’s Deception Prevents Customer’s BBL Application, Ombudsman Grants Minimal £50 Compensation

TSB used a Bounce Back Loan to clear a customer’s overdraft. The Ombudsman dismissed the complaint, attributing it to a timing quirk with the overdraft’s expiration. […]
A Watford director’s banned 4 years for misusing a Starling BBL and dodging HMRC. See his sneaky play! […]
Santander misled a customer about amending a Bounce Back Loan turnover figure, then cited fixed rules. The Ombudsman upheld the complaint, awarding £100 compensation. […]
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