Barclays Ordered to Pay £200 for Bounce Back Loan Processing Delay, Ombudsman Upholds Complaint
BBL Complaints Dismissed
RBS Seizes £50k Bounce Back Loan Without Reason, Ombudsman Dismisses Complaint
RBS seized a £50k Bounce Back Loan without explanation. The Ombudsman dismissed the complaint, citing the bank’s right to act under loan terms. […]
BBL Complaints Dismissed
Lloyds Limits Refund to £10k for Bounce Back Loan Lost in Pyramid Scam, Ombudsman Dismisses Further Claims
A director lost £30k of a Bounce Back Loan in a pyramid scam and sought a full refund from Lloyds. […]
BBL Complaints Upheld
HSBC Ordered to Pay Compensation for Non-Existent Feeder Accounts, Ombudsman Upholds Complaint
HSBC misled customers about “feeder accounts” for Bounce Back Loans, which were imaginary. The Ombudsman upheld the complaint, ordering compensation for the deception. […]