Skipton’s Unjust Fraud Marker Blocks BBL Application, Ombudsman Orders Removal and £500 Compensation, But Not Universally
BBL Complaints Upheld
HSBC Ordered to Replicate Bounce Back Loan for Application Errors, Ombudsman Upholds Complaint
HSBC’s errors prevented a customer from securing a Bounce Back Loan. The Ombudsman upheld the complaint, ordering a replica loan post-scheme closure for the bank’s mistakes. […]
Special Reports
Ombudsman Jenny Lomax Clears Starling Bank for Freezing BBL Account After Spotting Compulsory Strike-Off Action as Default Event
Starling froze a BBL account over a strike-off notice, and Ombudsman Jenny Lomax backed them. […]
Special Reports
Barclays Fails to Update Bounce Back Loan Direct Debit; Ombudsman Awards £200 Compensation
A Barclays customer complains about the bank’s failure to switch his Bounce Back Loan direct debit to a new account; Ombudsman grants £200 compensation. […]