Barclays Customer’s Complaint Dismissed by Ombudsman After Claiming Bounce Back Loan Default Resulted from Mishearing Income Outcome Assessment Deadline Due to Agent’s Strong Scottish Accent
BBL Complaints Upheld
TSB Ordered to Pay Compensation for Erroneous Fraud Marker Blocking Bounce Back Loan, Ombudsman Upholds Complaint
TSB’s wrongful fraud marker prevented a customer from obtaining a Bounce Back Loan. The Ombudsman upheld the complaint, ordering compensation for the error. […]
BBL Blaggers
11-Year Ban for Ramsgate Director’s Dual NatWest and Barclays BBL Fraud
A Ramsgate director’s dual BBLs from NatWest and Barclays for separate businesses, plus a rejected settlement, led to an 11-year ban. Explore this multi-business scam. […]
Special Reports
Monzo Denies Refund for Crypto Scam Losses, Including Bounce Back Loan Funds; Ombudsman Upholds Decision
Monzo refuses to refund a customer scammed in a crypto scheme using Bounce Back Loan funds, with the Ombudsman ruling against misuse of company loans. […]