
Barclays Denies Bounce Back Loan for Unproven Trading Date, Ombudsman Dismisses Complaint

Barclays approved, then recalled a Bounce Back Loan after locking and reviewing an account. The Ombudsman dismissed the complaint, finding the action fair. […]
Bounce Back Loan misuse, including payments to unconnected parties, has led to directors facing Insolvency Service action. […]
Santander wrongly told the Ombudsman a customer had a Bounce Back Loan, causing distress. The Ombudsman upheld the complaint, awarding £500 compensation for the bank’s error. […]
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