Santander Bounce Back Loan Handling Complaint Dismissed by Ombudsman
Special Reports
Barclays Restricts Account and Send Debt Collectors on Director After BBL Strike-Off Notice, Ombudsman Calls It Standard Practice
Barclays locked an account and unleashed debt collectors after a BBL strike-off notice. The Ombudsman says it’s routine—here’s what it means. […]
BBL Complaints Dismissed
NatWest Logs Credit File Marker for Defaulted Bounce Back Loan Despite Repayment Plan, Ombudsman Dismisses Removal Request
NatWest marked a customer’s credit file for a defaulted Bounce Back Loan, despite a repayment plan. […]
Special Reports
Coutts Customer Grievance Over Denied PAYG Options for Bounce Back Loan Rejected by Ombudsman, Who Notes £350 Compensation Awarded
A Coutts customer’s complaint about denied PAYG options for their Bounce Back Loan is dismissed by the Ombudsman, despite the bank offering £350 in compensation. […]