Detailed Analysis of Bounce Back Loans in Arrears and the Scale of Duplicate Loans Issued to Borrowers
Special Reports
Metro Bank Directed to Restore a Defaulted Bounce Back Loan, Provide PAYG Options to a Customer, and Pay £300 Compensation for Multiple Errors, Including Sending Incomplete Emails and Failing to Return Emails Sent to Former Staff
Metro Bank must reinstate a defaulted Bounce Back Loan, offer PAYG options, and pay £300 for errors like incomplete emails and ignored correspondence. […]
Special Reports
Mike Intervenes to Stop Debt Collector’s Aggressive Doorstep Threats Over Bounce Back Loan Debt Reported to BBL Helpline
Mike steps in to halt a debt collector’s intimidating doorstep tactics targeting a Bounce Back Loan defaulter, as reported to the BBL Helpline. […]
Special Reports
Barclays’ Unfair Demand to Alter Business Structure for BBL Application, Plus Rule Changes and Branch Visit Issues, Partially Upheld by Ombudsman
Barclays’ unfair BBL demands and rule changes cost a business owner, but the Ombudsman permitted some actions. We dissect this messy case. […]