As the name suggests, this section of the website will give you an insight and overview on a range of different BBL related complaints that Ombudsmen have thrown out and tossed in the bin.
Conversely I have compiled a section of the website that will enlighten you on BBL related cases Ombudsmen have sided with the complainant, which has seen Bounce Back Loans being written off and/or compensation being awarded take a look, here > Bounce Back Loan Complaints Upheld
Santander seized a Bounce Back Loan after failing to verify self-declared turnover. The Ombudsman dismissed the complaint, upholding the bank’s verification process. […]
Santander denied a Bounce Back Loan, citing strict criteria, despite customer wrongdoing concerns. The Ombudsman dismissed the complaint, upholding the bank’s standards. […]
NatWest refused Bounce Back Loans to new customers. The Ombudsman dismissed the complaint, affirming the bank’s right to limit access to existing clients. […]
Metro Bank seized a Bounce Back Loan, suspecting incorrect turnover and non-trading status before March 2020. The Ombudsman dismissed the complaint, siding with the bank. […]
Lloyds refused to amend a turnover figure for a Bounce Back Loan, despite proof of higher turnover. The Ombudsman dismissed the complaint, upholding the bank’s decision. […]
Clydesdale seized a Bounce Back Loan for undisclosed reasons. The Ombudsman dismissed the complaint, citing the bank’s right to act without explanation. […]
Santander seized a Bounce Back Loan after post-drawdown checks raised turnover and eligibility concerns. The Ombudsman dismissed the complaint, siding with the bank. […]
HSBC seized a Bounce Back Loan paid in error, demanding repayment. The Ombudsman dismissed the complaint, finding the bank’s actions fair. […]
NatWest seized a Bounce Back Loan and closed a customer’s account. The Ombudsman dismissed the complaint, citing the bank’s rights under loan terms. […]
An HSBC director claimed a Bounce Back Loan was transferred via a scam. The Ombudsman dismissed the complaint, finding evidence of the director’s involvement. […]
Copyright © 2025 | Bounce Back Loan | Privacy Policy | Terms and Conditions | About Us