As the name suggests, this section of the website will give you an insight and overview on a range of different BBL related complaints that Ombudsmen have thrown out and tossed in the bin.
Conversely I have compiled a section of the website that will enlighten you on BBL related cases Ombudsmen have sided with the complainant, which has seen Bounce Back Loans being written off and/or compensation being awarded take a look, here > Bounce Back Loan Complaints Upheld
NatWest seized two Bounce Back Loans from an SME. The Ombudsman dismissed the complaint, despite a noted error in the ruling, upholding the bank’s actions. […]
HSBC delayed an account opening for five months due to Bounce Back Loan processing. The Ombudsman dismissed the complaint, finding £200 compensation sufficient. […]
Multiple Barclays Bounce Back Loan complaints were dismissed by the Ombudsman, who upheld the bank’s discretion in handling loan applications and reviews. […]
NatWest delayed a servicing account for seven months, then repeatedly denied a Bounce Back Loan. The Ombudsman dismissed the complaint, citing the bank’s discretion. […]
HSBC denied a feeder account, blocking a Bounce Back Loan for an existing customer. The Ombudsman dismissed the complaint, citing the bank’s right to refuse. […]
Complaints against HSBC, Barclays, TSB, NatWest, and Lloyds for Bounce Back Loan issues were dismissed by the Ombudsman, upholding the banks’ actions. […]
Starling denied a Bounce Back Loan upgrade and neglected insolvency care for a customer. The Ombudsman dismissed the complaint, citing bank policy. […]
A customer challenged Santander’s handling of a Bounce Back Loan application. The Ombudsman dismissed the complaint, upholding the bank’s discretion. […]
Starling blocked a Bounce Back Loan account after approving a top-up. The Ombudsman dismissed the complaint, finding the bank’s actions within its rights. […]
Barclays seized a Bounce Back Loan for a company formed after March 2020. The Ombudsman dismissed the complaint, confirming the bank’s eligibility review. […]
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