As the name suggests, this section of the website will give you an insight and overview on a range of different BBL related complaints that Ombudsmen have thrown out and tossed in the bin.
Conversely I have compiled a section of the website that will enlighten you on BBL related cases Ombudsmen have sided with the complainant, which has seen Bounce Back Loans being written off and/or compensation being awarded take a look, here > Bounce Back Loan Complaints Upheld
NatWest denied a business account due to payments from a high-risk country, impacting Bounce Back Loan access. The Ombudsman dismissed the complaint, upholding the bank. […]
HSBC denied a feeder account, blocking a Bounce Back Loan for a customer. The Ombudsman dismissed the complaint, citing the bank’s right to refuse accounts. […]
A customer claimed Barclays’ Bounce Back Loan rules were unclear, leading to denial. The Ombudsman dismissed the complaint, finding the rules sufficiently clear. […]
HSBC denied a feeder account, preventing a Bounce Back Loan application. The Ombudsman dismissed the complaint, affirming the bank’s account approval discretion. […]
HSBC denied an account after weeks of delay, blocking a Bounce Back Loan. The Ombudsman dismissed the complaint, citing the bank’s right to refuse. […]
HSBC denied an account application, preventing a Bounce Back Loan. The Ombudsman dismissed the complaint, upholding the bank’s discretion to refuse accounts. […]
Lloyds denied a Bounce Back Loan due to a customer’s date of birth error in the application. The Ombudsman dismissed the complaint, citing the error’s impact. […]
HSBC denied a feeder account, blocking a Bounce Back Loan application. The Ombudsman dismissed the complaint, citing the bank’s right to set account criteria. […]
Conister refused a Bounce Back Loan application, citing eligibility issues. The Ombudsman dismissed the complaint, upholding the lender’s discretion. […]
Santander denied a Bounce Back Loan application for lacking an email address. The Ombudsman dismissed the complaint, finding the requirement reasonable. […]
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