As the name suggests, this section of the website will give you an insight and overview on a range of different BBL related complaints that Ombudsmen have thrown out and tossed in the bin.
Conversely I have compiled a section of the website that will enlighten you on BBL related cases Ombudsmen have sided with the complainant, which has seen Bounce Back Loans being written off and/or compensation being awarded take a look, here > Bounce Back Loan Complaints Upheld
HSBC seized a sole trader’s account funds to repay a demanded Bounce Back Loan. The Ombudsman dismissed the complaint, citing the bank’s contractual rights. […]
A Lloyds customer denied applying for a Bounce Back Loan and transferring funds. The Ombudsman dismissed the complaint, finding evidence against his claim. […]
NatWest issued a Bounce Back Loan in a customer’s sole trader name instead of her Ltd company. The Ombudsman dismissed the complaint, holding her liable. […]
Santander recalled a Bounce Back Loan, citing turnover issues. The Ombudsman dismissed the complaint, referencing undisclosed bank evidence that justified the action. […]
HSBC demanded a Bounce Back Loan repayment and seized funds after a CBILS approval. The Ombudsman dismissed the complaint, upholding HSBC’s actions. […]
NatWest cancelled a Bounce Back Loan application due to missing documentation after requiring a feeder account. The Ombudsman dismissed the complaint, citing customer failure. […]
Metro Bank closed a customer’s account after he repaid a Bounce Back Loan early. The Ombudsman dismissed the complaint, citing the bank’s right to choose customers. […]
Santander seized personal account funds for an ineligible Bounce Back Loan transferred from a business account. The Ombudsman dismissed the complaint, citing ineligibility. […]
Starling defaulted a Bounce Back Loan, rejecting repayment under original terms. The Ombudsman dismissed the complaint but suggested negotiating with the bank. […]
TSB terminated a Bounce Back Loan for varying turnover estimates across multiple applications. The Ombudsman dismissed the complaint, siding with TSB’s eligibility review. […]
Copyright © 2025 | Bounce Back Loan | Privacy Policy | Terms and Conditions | About Us