As the name suggests, this section of the website will give you an insight and overview on a range of different BBL related complaints that Ombudsmen have thrown out and tossed in the bin.
Conversely I have compiled a section of the website that will enlighten you on BBL related cases Ombudsmen have sided with the complainant, which has seen Bounce Back Loans being written off and/or compensation being awarded take a look, here > Bounce Back Loan Complaints Upheld
A Santander customer sought a refund for a Bounce Back Loan lost in a crypto scam. The Ombudsman dismissed the complaint, finding no bank liability. […]
A Lloyds customer denied applying for a £50k Bounce Back Loan spent on Bitcoin. The Ombudsman dismissed the complaint, finding his claim uncredible based on evidence. […]
NatWest converted a Bounce Back Loan to a standard loan without government guarantee or PAYG options. The Ombudsman dismissed the complaint, citing eligibility issues. […]
A sole trader denied applying for a Lloyds Bounce Back Loan. The Ombudsman dismissed the complaint, finding evidence of his application and liability. […]
Santander demanded repayment of a £50k Bounce Back Loan due to an unreasonable turnover estimate. The Ombudsman dismissed the complaint, upholding the bank’s review. […]
HSBC denied a one-day repayment date change for a Bounce Back Loan. The Ombudsman dismissed the complaint, attributing the restriction to British Business Bank rules. […]
HSBC marked a customer in arrears despite a £10k early Bounce Back Loan payment, due to no direct debit setup. The Ombudsman dismissed the complaint, citing payment issues. […]
A sole trader complained about HSBC’s late Bounce Back Loan payment marker on his credit file. The Ombudsman dismissed the complaint, upholding the bank’s action. […]
A customer challenged Santander’s rigorous Bounce Back Loan review process involving account scrutiny. The Ombudsman dismissed the complaint, upholding Santander’s procedures. […]
NatWest demanded repayment of a £40k Bounce Back Loan, despite a manager’s eligibility assurance. The Ombudsman dismissed the complaint, finding the bank’s demand justified. […]
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