As the name suggests, this section of the website will give you an insight and overview on a range of different BBL related complaints that Ombudsmen have thrown out and tossed in the bin.
Conversely I have compiled a section of the website that will enlighten you on BBL related cases Ombudsmen have sided with the complainant, which has seen Bounce Back Loans being written off and/or compensation being awarded take a look, here > Bounce Back Loan Complaints Upheld
A Santander declined a Bounce Back Loan application due to unreadable tax return photos. The Ombudsman dismissed the complaint, citing inadequate documentation. […]
Santander chased a sole trader for a Bounce Back Loan tied to a dissolved Ltd company. The Ombudsman dismissed the complaint, holding him liable based on application details. […]
Santander denied a personal loan, factoring in a Bounce Back Loan from an unassociated company. The Ombudsman dismissed the complaint, upholding the bank’s decision. […]
A Halifax customer missed a Lloyds tax return request to reconsider a Bounce Back Loan denial. The Ombudsman dismissed the complaint, citing the customer’s negligence. […]
Customers claimed HSBC closed accounts and seized Bounce Back Loans on discriminatory grounds. The Ombudsman dismissed the complaints, citing no evidence of unfair treatment. […]
HSBC seized a Bounce Back Loan and closed an account, prompting a discrimination claim. The Ombudsman dismissed the complaint, leaving discrimination to court review. […]
HSBC seized Bounce Back Loan funds and closed accounts, facing a discrimination claim. The Ombudsman dismissed the complaint, deferring discrimination issues to courts. […]
TSB denied a Bounce Back Loan top-up, partly due to an unmonitored email address. The Ombudsman dismissed the complaint, finding £75 compensation adequate. […]
HBarclays required a tax return for a Bounce Back Loan, not mentioned on the British Business Bank website. The Ombudsman dismissed the complaint, citing unlisted rules. […]
Another case in which an Ombudsman has decided NatWest were right to snatch back someone’s Bounce Back Loan but tell the customer he will never be told the reasons why. […]
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