As the name suggests, this section of the website will give you an insight and overview on a range of different BBL related complaints that Ombudsmen have thrown out and tossed in the bin.
Conversely I have compiled a section of the website that will enlighten you on BBL related cases Ombudsmen have sided with the complainant, which has seen Bounce Back Loans being written off and/or compensation being awarded take a look, here > Bounce Back Loan Complaints Upheld
Santander declined a Bounce Back Loan, demanding turnover proof after 20 months. The Ombudsman dismissed the complaint, upholding the bank’s right to verify. […]
SBC informed a customer that Bounce Back Loans lack Consumer Credit Act protections. The Ombudsman dismissed the complaint, despite FCA concerns about bank compliance. […]
AA director claimed a NatWest Bounce Back Loan was fraudulently applied by a signatory. The Ombudsman dismissed the complaint, finding the director was aware. […]
Lloyds logged a Sira inconsistency marker for a Bounce Back Loan application. The Ombudsman dismissed the complaint, finding sufficient reason for the marker. […]
TSB seized a Bounce Back Loan for overstated turnover, not qualifying as an estimate. The Ombudsman dismissed the complaint, citing ineligibility. […]
NatWest issued a CBILS instead of a business loan, then a Bounce Back Loan. The Ombudsman dismissed a liquidator’s turnover complaint, finding no bank fault. […]
Bank of Ireland denied a Bounce Back Loan after Starling seized one. The Ombudsman dismissed the complaint, upholding the bank’s decision. […]
Lloyds recalled a Bounce Back Loan for unverified turnover after onboarding from Halifax. The Ombudsman dismissed the complaint, siding with the bank. […]
Santander seized a Bounce Back Loan, requiring actual turnover despite allowing estimates. The Ombudsman dismissed the complaint, upholding the bank’s review. […]
HSBC seized a Bounce Back Loan and additional funds during a safeguarding review. The Ombudsman dismissed the complaint, citing the bank’s rights. […]
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