As the name suggests, this section of the website will give you an insight and overview on a range of different BBL related complaints that Ombudsmen have thrown out and tossed in the bin.
Conversely I have compiled a section of the website that will enlighten you on BBL related cases Ombudsmen have sided with the complainant, which has seen Bounce Back Loans being written off and/or compensation being awarded take a look, here > Bounce Back Loan Complaints Upheld
Lloyds recalled a Bounce Back Loan and disputed a case handler’s compensation ruling. The Ombudsman dismissed the complaint, siding with the bank. […]
A Barclays customer claimed a Bounce Back Loan was fraudulently transferred. The Ombudsman dismissed the complaint, finding phone calls indicated customer involvement. […]
HSBC seized £18k and demanded repayment of a £50k Bounce Back Loan without reason. The Ombudsman dismissed the complaint, citing the bank’s contractual rights. […]
A Lloyds Bounce Back Loan application complaint reached Ombudsman Jenny Lomax. The Ombudsman dismissed it, upholding the bank’s decision based on scheme rules. […]
An HSBC business owner denied applying for a £3k Bounce Back Loan but withdrew funds. The Ombudsman dismissed the complaint, citing evidence of application. […]
Santander seized a Bounce Back Loan after reviewing turnover and usage, finding discrepancies. The Ombudsman dismissed the complaint, upholding the bank’s actions. […]
Starling restricted a customer to one Bounce Back Loan despite multiple eligible businesses. The Ombudsman dismissed the complaint, citing the bank’s policy. […]
An HSBC customer complained about the bank’s lack of oversight on Bounce Back Loan spending. The Ombudsman dismissed the complaint, stating it’s not the bank’s duty. […]
Three Santander Bounce Back Loan complaints were dismissed by the Ombudsman, who upheld the bank’s discretion in loan approvals and reviews. […]
NatWest, HSBC, Lloyds, and Santander denied Bounce Back Loans to SMEs. The Ombudsman dismissed the complaints, citing the banks’ right to refuse applications. […]
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