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July 26, 2025
HomeBBL Complaints Upheld

BBL Complaints Upheld

I know a lot of people feel ripped off or cheated by a Bounce Back Loan Lender, and some are pondering whether it will be worth their time and trouble taking their complaint to the Financial Ombudsman Service.

In this section of the website I have compiled BBL cases that have been upheld by an Ombudsman, and as such by perusing each case, it may give you some idea as to whether it is worth submitting your complaint, based on other successful outcomes.

Be aware, I have also compiled a section that will enlighten you on BBL related cases Ombudsmen have tossed out, so do check that section out too here > Bounce Back Loan Complaints Dismissed

Tsb upheld
BBL Complaints Upheld

TSB Ordered to Pay £200 for Wrongly Seizing Bounce Back Loan, Ombudsman Upholds Complaint

TSB seized a Bounce Back Loan, wrongly accusing a sole trader of ineligibility. The Ombudsman upheld the complaint, ordering £200 compensation for the unfair treatment. […]

Co operative not upheld
BBL Complaints Upheld

Co-Operative Bank Ordered to Pay £100 for Seizing £50k Bounce Back Loan, Ombudsman Upholds Complaint

Co-Operative Bank closed an SME’s account and seized a £50k Bounce Back Loan for risk reasons. The Ombudsman upheld the complaint, ordering £100 compensation. […]

Bank of ireland upheld
BBL Complaints Upheld

Bank of Ireland Ordered to Pay £250 for Wrongful CIFAS Marker, Ombudsman Upholds Complaint

Bank of Ireland’s erroneous CIFAS marker blocked a Bounce Back Loan, causing £15k in claimed losses. The Ombudsman upheld the complaint, ordering £250 compensation. […]

Barclays upheld
BBL Complaints Upheld

HSBC Ordered to Pay £150 for Business Collapse After Bounce Back Loan Denial, Ombudsman Upholds Complaint

HSBC’s “safeguarding review” locked an account, denied a Bounce Back Loan, and caused a business collapse. The Ombudsman upheld the complaint, awarding £150 compensation. […]

Santander upheld
BBL Complaints Upheld

Santander Ordered to Pay £350 for CBILS Refusal Impacting Bounce Back Loan, Ombudsman Upholds Complaint

Santander’s CBILS refusal delayed a customer’s Bounce Back Loan, secured elsewhere. The Ombudsman upheld the complaint, ordering £350 compensation for the delay. […]

Tsb upheld
BBL Complaints Upheld

TSB Ordered to Pay Compensation for Erroneous Fraud Marker Blocking Bounce Back Loan, Ombudsman Upholds Complaint

TSB’s wrongful fraud marker prevented a customer from obtaining a Bounce Back Loan. The Ombudsman upheld the complaint, ordering compensation for the error. […]

Barclays upheld
BBL Complaints Upheld

Barclays Ordered to Pay £75 for Bounce Back Loan Application Delay, Ombudsman Upholds Complaint

Barclays delayed a Bounce Back Loan application, causing inconvenience. The Ombudsman upheld the complaint, ordering £75 compensation for the bank’s error. […]

Tsb upheld
BBL Complaints Upheld

TSB Ordered to Pay £275 for Bounce Back Loan Complaint, Ombudsman Upholds Complaint

TSB mishandled a Bounce Back Loan application, causing distress. The Ombudsman upheld the complaint, ordering £275 compensation for the bank’s errors. […]

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Welcome to the Website

Mikemrbb

Have a good look around the website, and if you are having any difficulties whatsoever repaying your Bounce Back Loan, or need a chat about what you may feel is a unique BBL related problem, give me a bell on the helpline, I will get you sorted, just like I have done with everyone who called before you. – Mike (Mr Bounce Back)

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