News Ticker
  • [ September 22, 2025 ] David and Charlemagne McLoughlin, Directors of OCD Ventures Ltd, Receive 7-Year Bans for Misrepresenting Turnover to Secure £50,000 HSBC Bounce Back Loan BBL Blaggers
  • [ September 21, 2025 ] The Former Director General of the Institute of Directors, Anna Daroy Banned for 10 Years Over Fraudulent Second Bounce Back Loan BBL Blaggers
  • [ September 21, 2025 ] Mark Degnan Confiscation Order Hearing for Dual Bounce Back Loan Fraud, Judge Tells Him to Repay the Money or Face a Year in Prison BBL Abuse Punishments
  • [ September 21, 2025 ] Covid Corruption Commissioner Slams Insolvency Service as BBL Voluntary Repayment Scheme Shows Signs of “Two-Tier” Justice, with Some Participants Facing Court The Usual Madness
  • [ September 20, 2025 ] You Are Beauty Ltd’s Giulia Muscara Banned for 11 Years Over False Turnover Claims Relating to a £50,000 Bounce Back Loan BBL Blaggers
Bounce Back Loan
  • Home
  • Helpline
  • BBL Blaggers
  • Complaints Upheld
  • Complaints Dismissed
  • Special Reports
  • Corruption Commissioner
September 22, 2025
HomeBBL Complaints Upheld

BBL Complaints Upheld

I know a lot of people feel ripped off or cheated by a Bounce Back Loan Lender, and some are pondering whether it will be worth their time and trouble taking their complaint to the Financial Ombudsman Service.

In this section of the website I have compiled BBL cases that have been upheld by an Ombudsman, and as such by perusing each case, it may give you some idea as to whether it is worth submitting your complaint, based on other successful outcomes.

Be aware, I have also compiled a section that will enlighten you on BBL related cases Ombudsmen have tossed out, so do check that section out too here > Bounce Back Loan Complaints Dismissed

Close brothers not upheld
BBL Complaints Upheld

Close Brothers Ordered to Pay Compensation for Threatening Bounce Back Loan Applicant, Ombudsman Upholds Complaint

Close Brothers mistreated a Bounce Back Loan applicant, with an agent threatening police action, blocking the loan. The Ombudsman upheld the complaint, ordering compensation. […]

Natwest upheld
BBL Complaints Upheld

NatWest Ordered to Pay Compensation for Delayed Bounce Back Loan Access, Ombudsman Upholds Complaint

NatWest blocked a customer’s account, delaying access to an approved Bounce Back Loan. The Ombudsman upheld the complaint, ordering compensation for the prolonged review. […]

Hsbc complaint upheld
BBL Complaints Upheld

HSBC Ordered to Pay £500 for Bounce Back Loan Non-Delivery, Ombudsman Upholds Complaint

HSBC failed to deliver a Bounce Back Loan, claiming an unsigned agreement the customer never received. The Ombudsman upheld the complaint, awarding £500 compensation. […]

Santander upheld
BBL Complaints Upheld

Santander Ordered to Pay £100 for Misleading on Bounce Back Loan Turnover, Ombudsman Upholds Complaint

Santander misled a customer about amending a Bounce Back Loan turnover figure, then cited fixed rules. The Ombudsman upheld the complaint, awarding £100 compensation. […]

Metro bank upheld
BBL Complaints Upheld

Metro Bank Ordered to Pay £500 for Blocking Bounce Back Loan Funds, Ombudsman Upholds Complaint

Metro Bank approved a Bounce Back Loan but blocked access for five months, breaching the agreement. The Ombudsman upheld the complaint, awarding £500, less than the £21k sought. […]

Hsbc complaint upheld
BBL Complaints Upheld

HSBC Ordered to Pay Compensation for Delayed Bounce Back Loan Account Access, Ombudsman Upholds Complaint

HSBC’s prolonged delays in granting account access prevented a timely Bounce Back Loan. The Ombudsman upheld the complaint, ordering compensation for the bank’s errors. […]

Hsbc complaint upheld
BBL Complaints Upheld

HSBC Ordered to Pay £400 for Bounce Back Loan Complaint Mishandling, Ombudsman Upholds Complaint

HSBC’s errors in handling a Bounce Back Loan complaint led to a case handler dispute. The Ombudsman upheld the complaint, awarding £400 compensation for the mishandling. […]

Hsbc complaint upheld
BBL Complaints Upheld

HSBC Ordered to Pay Compensation for Urging False Bounce Back Loan Declaration, Ombudsman Upholds Complaint

HSBC encouraged a club treasurer to make a false declaration for a Bounce Back Loan. The Ombudsman upheld the complaint, ordering compensation for the unethical advice. […]

Hsbc complaint upheld
BBL Complaints Upheld

HSBC Ordered to Pay £500 for Blocking Bounce Back Loan Funds, Ombudsman Upholds Complaint

HSBC blocked a £50k Bounce Back Loan for six months over turnover confusion, causing distress. The Ombudsman upheld the complaint, awarding £500 compensation. […]

Metro bank upheld
BBL Complaints Upheld

Metro Bank Ordered to Pay £150 for Bounce Back Loan Application Mishandling, Ombudsman Upholds Complaint

Metro Bank required a branch visit for a Bounce Back Loan, then declined and escorted the customer out. The Ombudsman upheld the complaint, awarding £150 compensation. […]

Posts pagination

« 1 … 7 8 9 10 »

Welcome to the Website

Mikemrbb

Have a good look around the website, and if you are having any difficulties whatsoever repaying your Bounce Back Loan, or need a chat about what you may feel is a unique BBL related problem, give me a bell on the helpline, I will get you sorted, just like I have done with everyone who called before you. – Mike (Mr Bounce Back)

BBL “Amnesty”

Dark arts

Leaked Emails Show Labour Plan to Politicize and Weaponize the Public Authorities (Fraud, Error and Recovery) Bill, Using the Public Sector Fraud Authority to Concentrate Their Initial Efforts Making Examples of Right Leaning Councillors, Celebrities and “Patriots” – Take a Look at the Hit List and Watch as it Plays Out

Now Live

The list of those “on the right” that they are planning to target is very large, so just be aware of that fact. […]

Bbl summer of love launch day

The Official Announcement from HM Government and Some Words from the Covid Corruption Commissioner About the “Bounce Back Loan Voluntary Repayment Scheme” (BBL Summer of Love – BBL Winter of Regret) Which is Now Live – Don’t Miss Your Chance to Get Off the BBL Naughty List

Now Live

This is your chance to draw a line under any Bounce Back Loan skulduggery or on purpose/accidental BBL mischief you have been party to. […]

Updates

Bbl concerns

Most People Cannot Pull £50,000 (or However Much) Out of Their Back Pocket Before December to Repay an Erroneous Bounce Back Loan (When the Money Was Probably All Spent on Their Business Anyway) – This is What You Should Consider Doing If You Have Any Worries or Concerns About the Legitimacy of Your BBL

If you are going up the wall with worry, and a lot of people are doing so right now what with the BBL Voluntary Repayment Scheme going live, then read on, digest what I am saying and make your own mind up on what you need to do. […]

Bbl winter love

Stay Updated Every Day! > Ongoing Coverage of the “BBL Summer of Love – BBL Winter of Regret” Program – An Overview of the Probes and Upcoming/Current Recovery Efforts Targeting Fraudulent and Illegally Obtained Bounce Back Loans – Learn Whether, When, and in What Manner You’ll Face Consequences if You Fraudulently Claimed a BBL.

Be aware the initiative is going ahead, in fact it is currently in process, with the Public Sector Fraud Authority already showing their hand and announcing BBL blaggers can initially expect a […]

Copyright © 2025 | Bounce Back Loan | Privacy Policy | Terms and Conditions | About Us