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  • [ September 21, 2025 ] The Former Director General of the Institute of Directors, Anna Daroy Banned for 10 Years Over Fraudulent Second Bounce Back Loan BBL Blaggers
  • [ September 21, 2025 ] Mark Degnan Confiscation Order Hearing for Dual Bounce Back Loan Fraud, Judge Tells Him to Repay the Money or Face a Year in Prison BBL Abuse Punishments
  • [ September 21, 2025 ] Covid Corruption Commissioner Slams Insolvency Service as BBL Voluntary Repayment Scheme Shows Signs of “Two-Tier” Justice, with Some Participants Facing Court The Usual Madness
  • [ September 20, 2025 ] You Are Beauty Ltd’s Giulia Muscara Banned for 11 Years Over False Turnover Claims Relating to a £50,000 Bounce Back Loan BBL Blaggers
  • [ September 20, 2025 ] REATCH Ltd Director Matt Bown Accepts 9-Year Ban for Inflated Turnover Claims and BBL Misuse BBL Blaggers
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September 22, 2025
HomeBBL Complaints Upheld

BBL Complaints Upheld

I know a lot of people feel ripped off or cheated by a Bounce Back Loan Lender, and some are pondering whether it will be worth their time and trouble taking their complaint to the Financial Ombudsman Service.

In this section of the website I have compiled BBL cases that have been upheld by an Ombudsman, and as such by perusing each case, it may give you some idea as to whether it is worth submitting your complaint, based on other successful outcomes.

Be aware, I have also compiled a section that will enlighten you on BBL related cases Ombudsmen have tossed out, so do check that section out too here > Bounce Back Loan Complaints Dismissed

Barclays upheld
BBL Complaints Upheld

Barclays Ordered to Pay £250 for Eight-Month Bounce Back Loan Delay, Ombudsman Upholds Complaint

Barclays delayed a customer’s Bounce Back Loan application for eight months. The Ombudsman upheld the complaint, ordering £250 compensation for the prolonged wait. […]

Hsbc complaint upheld
BBL Complaints Upheld

HSBC Ordered to Pay £200 for System Errors Blocking Bounce Back Loan, Ombudsman Upholds Complaint

HSBC’s system errors caused account applications to “drop off,” blocking a Bounce Back Loan. The Ombudsman upheld the complaint, affirming £200 compensation. […]

Natwest upheld
BBL Complaints Upheld

NatWest Ordered to Pay £250 for Bounce Back Loan Application Errors, Ombudsman Upholds Complaint

NatWest mishandled a Bounce Back Loan application, causing delays and distress. The Ombudsman upheld the complaint, ordering £250 compensation for the bank’s errors. […]

Barclays upheld
BBL Complaints Upheld

Barclays Ordered to Reinstate Bounce Back Loan and Pay £250, Ombudsman Upholds Complaint

Barclays wrongly seized a Bounce Back Loan from a personal account, demanding a business account. The Ombudsman upheld the complaint, ordering reinstatement and £250 compensation. […]

Hsbc complaint upheld
BBL Complaints Upheld

HSBC Ordered to Pay Compensation for Misleading on Bounce Back Loan Turnover, Ombudsman Upholds Complaint

HSBC lied about allowing turnover amendments for a Bounce Back Loan, citing scheme design flaws. The Ombudsman upheld the complaint, ordering compensation. […]

Hsbc complaint upheld
BBL Complaints Upheld

HSBC Ordered to Pay £150 for Bounce Back Loan Delay Errors, Ombudsman Upholds Complaint

HSBC’s multiple errors delayed a Bounce Back Loan payout for months. The Ombudsman upheld the complaint, ordering £150 compensation for the SME’s ordeal. […]

Co operative not upheld
BBL Complaints Upheld

Co-Operative Bank Ordered to Pay £100 for Seizing Bounce Back Loan, Ombudsman Upholds Complaint

Co-Operative Bank seized a £50k Bounce Back Loan after closing an account for risk reasons. The Ombudsman upheld the complaint, ordering £100 compensation. […]

Barclays upheld
BBL Complaints Upheld

Barclays Ordered to Pay £300 for Bounce Back Loan Access Error, Ombudsman Upholds Complaint

Barclays’ error prevented a sole trader from accessing the Bounce Back Loan scheme. The Ombudsman upheld the complaint, increasing compensation from £100 to £300 after appeal. […]

Barclays upheld
BBL Complaints Upheld

Barclays Ordered to Pay £200 for Bounce Back Loan Processing Delay, Ombudsman Upholds Complaint

Barclays’ eight-week delay in processing a Bounce Back Loan caused distress. The Ombudsman upheld the complaint, awarding £200 compensation, less than the £1,000 sought. […]

Hsbc complaint upheld
BBL Complaints Upheld

HSBC Ordered to Pay Compensation for Bounce Back Loan Turnover Error, Ombudsman Upholds Complaint

HSBC refused to amend a lower turnover figure for a Bounce Back Loan, citing fixed rules. The Ombudsman upheld the complaint, ordering compensation for the restriction. […]

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Have a good look around the website, and if you are having any difficulties whatsoever repaying your Bounce Back Loan, or need a chat about what you may feel is a unique BBL related problem, give me a bell on the helpline, I will get you sorted, just like I have done with everyone who called before you. – Mike (Mr Bounce Back)

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Dark arts

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Now Live

The list of those “on the right” that they are planning to target is very large, so just be aware of that fact. […]

Bbl summer of love launch day

The Official Announcement from HM Government and Some Words from the Covid Corruption Commissioner About the “Bounce Back Loan Voluntary Repayment Scheme” (BBL Summer of Love – BBL Winter of Regret) Which is Now Live – Don’t Miss Your Chance to Get Off the BBL Naughty List

Now Live

This is your chance to draw a line under any Bounce Back Loan skulduggery or on purpose/accidental BBL mischief you have been party to. […]

Updates

Bbl concerns

Most People Cannot Pull £50,000 (or However Much) Out of Their Back Pocket Before December to Repay an Erroneous Bounce Back Loan (When the Money Was Probably All Spent on Their Business Anyway) – This is What You Should Consider Doing If You Have Any Worries or Concerns About the Legitimacy of Your BBL

If you are going up the wall with worry, and a lot of people are doing so right now what with the BBL Voluntary Repayment Scheme going live, then read on, digest what I am saying and make your own mind up on what you need to do. […]

Bbl winter love

Stay Updated Every Day! > Ongoing Coverage of the “BBL Summer of Love – BBL Winter of Regret” Program – An Overview of the Probes and Upcoming/Current Recovery Efforts Targeting Fraudulent and Illegally Obtained Bounce Back Loans – Learn Whether, When, and in What Manner You’ll Face Consequences if You Fraudulently Claimed a BBL.

Be aware the initiative is going ahead, in fact it is currently in process, with the Public Sector Fraud Authority already showing their hand and announcing BBL blaggers can initially expect a […]

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