Santander Ordered to Pay £350 for CBILS Refusal Impacting Bounce Back Loan, Ombudsman Upholds Complaint
BBL Complaints Upheld
HSBC Ordered to Issue Replica Bounce Back Loan for 2020 Application Errors, Ombudsman Upholds Complaint
HSBC mishandled a 2020 Bounce Back Loan application, prompting a 2023 order to issue a replica loan. The Ombudsman upheld the complaint, reaching a compromise with compensation after HSBC’s objections. […]
Special Reports
Barclays Fails to Update Bounce Back Loan Direct Debit; Ombudsman Awards £200 Compensation
A Barclays customer complains about the bank’s failure to switch his Bounce Back Loan direct debit to a new account; Ombudsman grants £200 compensation. […]
Special Reports
Chaos Ensues as Santander and HSBC Account Reviews Trigger Full BBL Repayment Demands and CIFAS Fraud Markers
Santander and HSBC’s account reviews are sparking BBL repayment demands and CIFAS markers. We expose this turbulent crackdown. […]