
Santander Ordered to Pay £350 for CBILS Refusal Impacting Bounce Back Loan, Ombudsman Upholds Complaint

Lloyds closed a customer’s account, denying a Bounce Back Loan. The Ombudsman dismissed the complaint, upholding the bank’s actions with £150 compensation. […]
HSBC prevented a customer from dissolving her company due to an unpaid Bounce Back Loan. The Ombudsman dismissed the complaint, upholding HSBC’s actions. […]
NatWest demanded a repayment plan from a vulnerable customer with ADHD and autism for a defaulted Bounce Back Loan. […]
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