Close Brothers Ordered to Pay Compensation for Threatening Bounce Back Loan Applicant, Ombudsman Upholds Complaint
BBL Complaints Dismissed
Santander Seizes Bounce Back Loan After Turnover Review, Ombudsman Dismisses Complaint
Santander seized a Bounce Back Loan after reviewing turnover and usage, finding discrepancies. The Ombudsman dismissed the complaint, upholding the bank’s actions. […]
BBL Complaints Dismissed
NatWest Denies Account for High-Risk Country Payments, Ombudsman Dismisses Complaint
NatWest denied a business account due to payments from a high-risk country, impacting Bounce Back Loan access. The Ombudsman dismissed the complaint, upholding the bank. […]
BBL Complaints Dismissed
Lloyds Declines Bounce Back Loan for Missed Tax Return Request, Ombudsman Dismisses Complaint
A Halifax customer missed a Lloyds tax return request to reconsider a Bounce Back Loan denial. The Ombudsman dismissed the complaint, citing the customer’s negligence. […]