Co-Operative Bank Ordered to Pay £100 for Seizing Bounce Back Loan, Ombudsman Upholds Complaint
Special Reports
Ombudsman Jenny Lomax Clears Starling Bank for Freezing BBL Account After Spotting Compulsory Strike-Off Action as Default Event
Starling froze a BBL account over a strike-off notice, and Ombudsman Jenny Lomax backed them. […]
BBL Complaints Dismissed
TSB Issues CIFAS Fraud Marker for Overstated Bounce Back Loan Turnover, Ombudsman Upholds Marker and Dismisses Complaint
TSB placed a CIFAS fraud marker on a customer for exaggerating turnover to secure a Bounce Back Loan. […]
BBL Complaints Upheld
HSBC Ordered to Pay £100 for Ignoring Amended Bounce Back Loan Application, Ombudsman Upholds Complaint
HSBC dismissed an amended Bounce Back Loan application as a duplicate without review. The Ombudsman upheld the complaint, awarding £100 for the bank’s oversight. […]