Co-Operative Bank Ordered to Pay £100 for Seizing £50k Bounce Back Loan, Ombudsman Upholds Complaint
BBL Complaints Upheld
HSBC Ordered to Pay £150 for Bounce Back Loan Application Delay, Ombudsman Upholds Complaint
HSBC took six months to notify a customer of account issues blocking a Bounce Back Loan application. The Ombudsman upheld the complaint, awarding £150 compensation. […]
BBL Complaints Dismissed
Lloyds Approves Bounce Back Loan Without Director’s Knowledge, Ombudsman Dismisses Complaint Due to Signatory Status
A director complained Lloyds approved a Bounce Back Loan without her knowledge, applied by the company secretary. […]
BBL Complaints Upheld
Lloyds Ordered to Pay £100 for Bounce Back Loan Application Distress, Ombudsman Upholds Complaint
Lloyds fairly declined a Bounce Back Loan but caused distress during the process. The Ombudsman upheld the complaint, awarding £100 compensation for inconvenience. […]