Santander Ordered to Provide Bounce Back Loan Repayment Breakdown, Ombudsman Upholds Complaint
Special Reports
Ombudsman Blames Customer for Bounce Back Loan Arrears Despite Barclays’ Direct Debit Failure
Barclays’ botched direct debit setup for a Bounce Back Loan leads to arrears, but the Ombudsman holds the customer responsible despite compensation. […]
BBL Complaints Dismissed
Santander Seizes Personal Funds for Ineligible Bounce Back Loan, Ombudsman Dismisses Complaint
Santander seized personal account funds for an ineligible Bounce Back Loan transferred from a business account. The Ombudsman dismissed the complaint, citing ineligibility. […]
Special Reports
Seven Bounce Back Loan Lenders—Barclays, Lloyds, NatWest, Santander, TSB, Metro Bank, and Starling Bank—Collaborate by Sharing Transaction Data with the National Crime Agency to Track Illicit Profits
Seven major Bounce Back Loan lenders share transaction data with the National Crime Agency, aiming to trace illicit profits from fraudulent loans. […]