Conister Denies Bounce Back Loan Application, Ombudsman Dismisses Complaint
BBL Complaints Dismissed
HSBC Records Late Bounce Back Loan Payment Marker, Ombudsman Dismisses Sole Trader’s Complaint
A sole trader complained about HSBC’s late Bounce Back Loan payment marker on his credit file. The Ombudsman dismissed the complaint, upholding the bank’s action. […]
BBL Complaints Upheld
Barclays Ordered to Pay £200 for Bounce Back Loan Processing Delay, Ombudsman Upholds Complaint
Barclays’ eight-week delay in processing a Bounce Back Loan caused distress. The Ombudsman upheld the complaint, awarding £200 compensation, less than the £1,000 sought. […]
BBL Complaints Upheld
HSBC Ordered to Reinstate BBL, Refund £10,000, and Pay Compensation After Unfair Default
Despite resistance, HSBC was directed to reinstate a Bounce Back Loan, restore PAYG options, refund nearly £10,000 with interest, remove negative credit markers, and pay £250 to a customer for an unjust BBL default. […]