Conister Denies Bounce Back Loan Application, Ombudsman Dismisses Complaint
BBL Complaints Dismissed
Santander Demands £50k Bounce Back Loan Repayment for Unreasonable Turnover, Ombudsman Dismisses Complaint
Santander demanded repayment of a £50k Bounce Back Loan due to an unreasonable turnover estimate. The Ombudsman dismissed the complaint, upholding the bank’s review. […]
BBL Complaints Upheld
HSBC Ordered to Pay £150 for Cancelling Bounce Back Loan Application, Ombudsman Upholds Complaint
HSBC cancelled a Bounce Back Loan application after two years, causing delays. The Ombudsman upheld the complaint, affirming the bank’s £150 compensation as fair. […]
BBL Complaints Upheld
Lloyds Ordered to Reinstate Bounce Back Loan and Remove Credit Markers, Ombudsman Upholds Complaint
Lloyds unfairly defaulted a Bounce Back Loan, treating a customer poorly to claim a guarantee. The Ombudsman upheld the complaint, ordering reinstatement and removal of adverse credit markers. […]