Coutts Customer Grievance Over Denied PAYG Options for Bounce Back Loan Rejected by Ombudsman, Who Notes £350 Compensation Awarded
BBL Complaints Dismissed
TSB Terminates Bounce Back Loan for Inconsistent Turnover Estimates, Ombudsman Dismisses Complaint
TSB terminated a Bounce Back Loan for varying turnover estimates across multiple applications. The Ombudsman dismissed the complaint, siding with TSB’s eligibility review. […]
BBL Complaints Dismissed
Barclays Recalls Bounce Back Loan Days After Approval, Ombudsman Dismisses Complaint
Barclays approved a Bounce Back Loan, then recalled it days later after a review. The Ombudsman dismissed the complaint, finding no fault in the bank’s actions. […]
Special Reports
Dive Into the Public Accounts Committee’s Follow-Up Report on the Bounce Back Loan Scheme’s Performance and Issues
The PAC’s latest report on the BBL scheme reveals critical insights into its successes and failures. We summarize the key findings. […]