Coutts Customer Grievance Over Denied PAYG Options for Bounce Back Loan Rejected by Ombudsman, Who Notes £350 Compensation Awarded
Special Reports
Barclays Reveals Approval of 345,006 Bounce Back Loans Totalling £10.818 Billion, All Successfully Drawn Down
Barclays approved a staggering 345,006 BBLs worth £10.818B. We break down the scale of their lending and its impact. […]
BBL Complaints Upheld
Lloyds Ordered to Reinstate Bounce Back Loan Due to Address Error, Ombudsman Upholds Complaint
Lloyds defaulted a Bounce Back Loan in arrears, demanding full repayment due to an address error. The Ombudsman upheld the complaint, ordering reinstatement and arrears spread over the loan term. […]
BBL Complaints Dismissed
Lloyds Holds Sole Trader Liable for Denied Bounce Back Loan, Ombudsman Dismisses Complaint
A sole trader denied applying for a Lloyds Bounce Back Loan. The Ombudsman dismissed the complaint, finding evidence of his application and liability. […]