Barclays Denies Bounce Back Loan, Ombudsman Dismisses Complaint Despite Success Elsewhere
BBL Complaints Dismissed
Santander Bounce Back Loan Handling Complaint Dismissed by Ombudsman
A customer challenged Santander’s handling of a Bounce Back Loan application. The Ombudsman dismissed the complaint, upholding the bank’s discretion. […]
BBL Complaints Upheld
TSB Ordered to Pay £200 for Wrongly Seizing Bounce Back Loan, Ombudsman Upholds Complaint
TSB seized a Bounce Back Loan, wrongly accusing a sole trader of ineligibility. The Ombudsman upheld the complaint, ordering £200 compensation for the unfair treatment. […]
BBL Complaints Dismissed
Lloyds Bank Misleads Borrower on Bounce Back Loan Shortcut, Ombudsman Dismisses Complaint Citing Confused Recollections
A Lloyds customer claimed a bank employee misled him about a Bounce Back Loan shortcut for sole trader to Ltd company conversion. […]