Lloyds Limits Refund to £10k for Bounce Back Loan Lost in Pyramid Scam, Ombudsman Dismisses Further Claims
BBL Complaints Dismissed
Barclays Denies Bounce Back Loan and Closes Account, Ombudsman Dismisses Complaint
Barclays denied a Bounce Back Loan and closed a customer’s account. The Ombudsman dismissed the complaint, finding no evidence of unfair treatment. […]
BBL Complaints Dismissed
Santander’s Strict Bounce Back Loan Criteria Upheld, Ombudsman Dismisses Complaint
Santander denied a Bounce Back Loan, citing strict criteria, despite customer wrongdoing concerns. The Ombudsman dismissed the complaint, upholding the bank’s standards. […]
Special Reports
Metro Bank Customer Claims Bank Failed to Process Cheques for Bounce Back Loan Payments While Abroad, Leading to Default, Ombudsman Rejects Complaint
A Metro Bank customer’s company was defaulted on its Bounce Back Loan after the bank failed to process repayment cheques sent from abroad. The Ombudsman sides with the bank, dismissing the complaint. […]