NatWest Demands Repayment from Vulnerable Customer for Defaulted Bounce Back Loan, Ombudsman Dismisses Complaint
BBL Complaints Dismissed
Barclays’ Bounce Back Loan Rules Deemed Clear, Ombudsman Dismisses Complaint
A customer claimed Barclays’ Bounce Back Loan rules were unclear, leading to denial. The Ombudsman dismissed the complaint, finding the rules sufficiently clear. […]
BBL Complaints Dismissed
Lloyds Approves Bounce Back Loan Without Director’s Knowledge, Ombudsman Dismisses Complaint Due to Signatory Status
A director complained Lloyds approved a Bounce Back Loan without her knowledge, applied by the company secretary. […]
BBL Complaints Dismissed
Lloyds Declines Bounce Back Loan for Missed Tax Return Request, Ombudsman Dismisses Complaint
A Halifax customer missed a Lloyds tax return request to reconsider a Bounce Back Loan denial. The Ombudsman dismissed the complaint, citing the customer’s negligence. […]