TSB Ordered to Pay Compensation for Erroneous Fraud Marker Blocking Bounce Back Loan, Ombudsman Upholds Complaint
BBL Complaints Upheld
TSB Ordered to Pay £200 for Wrongly Seizing Bounce Back Loan, Ombudsman Upholds Complaint
TSB seized a Bounce Back Loan, wrongly claiming ineligibility despite an estimated turnover. The Ombudsman upheld the complaint, awarding £200, though estimates weren’t allowed. […]
BBL Complaints Dismissed
Lloyds Closes Account, Denies Bounce Back Loan, Ombudsman Dismisses Complaint with £150
Lloyds closed a customer’s account, denying a Bounce Back Loan. The Ombudsman dismissed the complaint, upholding the bank’s actions with £150 compensation. […]
BBL Complaints Upheld
HSBC Ordered to Pay £500 for Denying Bounce Back Loan Account, Ombudsman Upholds Complaint
HSBC lied and repeatedly denied a Ltd company an account, blocking a Bounce Back Loan. The Ombudsman upheld the complaint, awarding £500, limited by company distress rules. […]