HSBC’s failure to update an error-ridden Bounce Back Loan database hindered a customer’s loan application elsewhere. The Ombudsman upheld the complaint, awarding £400.
BBL Complaints Upheld
HSBC Ordered to Pay £500 for Bounce Back Loan Non-Delivery, Ombudsman Upholds Complaint
HSBC failed to deliver a Bounce Back Loan, claiming an unsigned agreement the customer never received. The Ombudsman upheld the complaint, awarding £500 compensation. […]
BBL Blaggers
Mohamed El Hadi Bey, Director of 24/7 Facilities Management Service Limited, Begins 10-Year Ban for Overstating Turnover to Secure £49,800 Metro Bank Bounce Back Loan
Directors who dissolved companies to avoid Bounce Back Loan repayments face Insolvency Service bans. […]
BBL Complaints Upheld
HSBC Ordered to Pay £250 for Issuing Bounce Back Loan in Director’s Name, Ombudsman Upholds Complaint
HSBC issued a Bounce Back Loan in a director’s personal name instead of his Ltd company, a recurring issue. The Ombudsman upheld the complaint, awarding £250, though the loan remained defaulted. […]