Clydesdale Denies Bounce Back Loan for Non-Trading Status, Ombudsman Dismisses Complaint
BBL Complaints Dismissed
HSBC Denies Account for Bounce Back Loan, Ombudsman Dismisses Complaint
HSBC denied an account, blocking a Bounce Back Loan application. The Ombudsman dismissed the complaint, citing the bank’s right to refuse accounts. […]
Special Reports
Barclays Customer’s Complaint Dismissed by Ombudsman After Claiming Bounce Back Loan Default Resulted from Mishearing Income Outcome Assessment Deadline Due to Agent’s Strong Scottish Accent
A Barclays customer blames a Bounce Back Loan default on mishearing a deadline due to an agent’s accent, but the Ombudsman rejects the complaint. […]
BBL Complaints Dismissed
Starling Denies Bounce Back Loan Complaint, Ombudsman Dismisses with £50 Compensation
Starling faced a Bounce Back Loan complaint, offering £50 compensation. The Ombudsman dismissed the complaint, finding no further bank fault. […]