Clydesdale Denies Bounce Back Loan for Non-Trading Status, Ombudsman Dismisses Complaint
BBL Complaints Upheld
Santander Ordered to Pay £731 for Bounce Back Loan Application Mishandling, Ombudsman Upholds Complaint
Santander subjected a Bounce Back Loan applicant to significant delays and errors, denying the loan. The Ombudsman upheld the complaint, ordering £731 compensation. […]
BBL Complaints Dismissed
Barclays Delays Business Account for Bounce Back Loan by Four Months, Ombudsman Dismisses Complaint
Barclays forced a customer to wait four months for a business account to apply for a Bounce Back Loan. The Ombudsman dismissed the complaint, citing bank procedures. […]
BBL Complaints Dismissed
HSBC Compensates £300 for CBILS Delay Leading to Bounce Back Loan, Ombudsman Dismisses Complaint
HSBC delayed a CBILS application, resulting in a Bounce Back Loan. The Ombudsman dismissed the complaint, finding £300 compensation adequate for the delay. […]