HSBC Ordered to Pay £150 for Business Collapse After Bounce Back Loan Denial, Ombudsman Upholds Complaint
BBL Complaints Dismissed
Lloyds Defaults Bounce Back Loans Using Outdated Addresses, Ombudsman Dismisses Complaint
Lloyds defaulted Bounce Back Loans by sending demands to outdated addresses, failing to update records. […]
BBL Complaints Dismissed
Lloyds Cancels Bounce Back Loan for Unverified Turnover, Ombudsman Dismisses Complaint
Lloyds cancelled a Bounce Back Loan due to unverified turnover for a new business. The Ombudsman dismissed the complaint, upholding the bank’s decision. […]
BBL Complaints Upheld
Lloyds Ordered to Pay £100 for Bounce Back Loan Application Distress, Ombudsman Upholds Complaint
Lloyds fairly declined a Bounce Back Loan but caused distress during the process. The Ombudsman upheld the complaint, awarding £100 compensation for inconvenience. […]