
Lloyds Cancels Bounce Back Loan for Unverified Turnover, Ombudsman Dismisses Complaint

HSBC’s errors in handling a Bounce Back Loan complaint led to a case handler dispute. The Ombudsman upheld the complaint, awarding £400 compensation for the mishandling. […]
Santander seized a Bounce Back Loan after post-drawdown checks raised turnover and eligibility concerns. The Ombudsman dismissed the complaint, siding with the bank. […]
A director faces a six-year ban after failing to use a £50,000 Lloyds Bank Bounce Back Loan for the benefit of his business, leaving it unpaid at liquidation. […]
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