Bank of Ireland Ordered to Pay £250 for Wrongful CIFAS Marker, Ombudsman Upholds Complaint
Special Reports
Bank of Ireland UK Demands BBL Applicant Photograph Taxi Outside Home, Leading to £400 Ombudsman Compensation
Bank of Ireland’s absurd BBL application demands, including taxi photos, cost them £400 in compensation. We detail this bizarre case and its outcome. […]
Special Reports
Barclays Fails to Update Bounce Back Loan Direct Debit; Ombudsman Awards £200 Compensation
A Barclays customer complains about the bank’s failure to switch his Bounce Back Loan direct debit to a new account; Ombudsman grants £200 compensation. […]
BBL Complaints Upheld
HSBC Ordered to Pay £150 for Misleading on Bounce Back Loan Liability, Ombudsman Upholds Complaint
HSBC falsely told a director he was personally liable for a Bounce Back Loan. The Ombudsman upheld the complaint, ordering £150 compensation for the misinformation. […]