Clydesdale Seizes Bounce Back Loan for Secret Reasons, Ombudsman Dismisses Complaint
BBL Complaints Upheld
TSB Ordered to Pay £200 for Wrongly Seizing Bounce Back Loan, Ombudsman Upholds Complaint
TSB seized a Bounce Back Loan, wrongly accusing a sole trader of ineligibility. The Ombudsman upheld the complaint, ordering £200 compensation for the unfair treatment. […]
Special Reports
Barclays Ends Customer’s Bounce Back Loan PAYG Holiday; Ombudsman Rejects Complaint, Citing Fraudulent Second Loan Due to Business Structure
Barclays cancels a customer’s PAYG repayment holiday, and the Ombudsman dismisses his complaint, ruling one of his two Bounce Back Loans was fraudulently obtained. […]
BBL Complaints Dismissed
HSBC Seizes £18k for £50k Bounce Back Loan Repayment, Ombudsman Dismisses Complaint
HSBC seized £18k and demanded repayment of a £50k Bounce Back Loan without reason. The Ombudsman dismissed the complaint, citing the bank’s contractual rights. […]