Clydesdale Seizes Bounce Back Loan for Secret Reasons, Ombudsman Dismisses Complaint
BBL Complaints Dismissed
Starling Limits Bounce Back Loans to One Per Person, Ombudsman Dismisses Complaint
Starling restricted a customer to one Bounce Back Loan despite multiple eligible businesses. The Ombudsman dismissed the complaint, citing the bank’s policy. […]
Special Reports
Barclays Allowed to Write Off Bounce Back Loan After Account Review; Ombudsman Denies Reinstatement
Barclays offers to write off a Bounce Back Loan after deeming a business ineligible, with the Ombudsman upholding the decision, denying loan reinstatement. […]
BBL Complaints Dismissed
RBS Seizes £50k Bounce Back Loan Without Reason, Ombudsman Dismisses Complaint
RBS seized a £50k Bounce Back Loan without explanation. The Ombudsman dismissed the complaint, citing the bank’s right to act under loan terms. […]