HSBC Denies Bounce Back Loan for Incorrect Account Type, Ombudsman Dismisses Complaint
BBL Complaints Dismissed
HSBC Denies SME Feeder Account, Blocking Bounce Back Loan, Ombudsman Dismisses Complaint
IHSBC denied an SME feeder account, preventing a Bounce Back Loan. The Ombudsman dismissed the complaint, affirming the bank’s discretion to refuse accounts. […]
Special Reports
Barclays Cancels BBL After Review, Seizes Account Funds for Repayment, and Ombudsman Upholds Their Actions
Barclays terminated a BBL, grabbed account funds to repay it, and the Ombudsman says it’s allowed. We break down this tough ruling. […]
BBL Complaints Upheld
Lloyds Ordered to Refund Half of Scammed Bounce Back Loan Funds, Ombudsman Upholds Complaint
A Lloyds customer lost Bounce Back Loan funds to a cryptocurrency scam. The Ombudsman upheld the complaint, ordering a refund of half the lost funds with interest. […]