HSBC Denies Account for Bounce Back Loan, Ombudsman Dismisses Complaint
Special Reports
Metro Bank Ordered to Reinstate Bounce Back Loan After £10 Default Dispute; Ombudsman Intervenes
Metro Bank’s tantrum over a £10 missed payment default is overruled by the Ombudsman, who orders the Bounce Back Loan reinstated and tells the bank to mature. […]
Special Reports
Financial Ombudsman Service Boasts Rule Awareness, Then Blunders Costly Error Per BBB, Potentially Harming Businesses
The Ombudsman’s smug rule claims fell flat after a major error that could hurt businesses, per the BBB. We expose the gaffe. […]
BBL Complaints Dismissed
NatWest Offers £400 for Bounce Back Loan Issue, Ombudsman Dismisses Further Complaint
NatWest offered £400 for a Bounce Back Loan-related issue. The Ombudsman dismissed the complaint, finding no grounds for additional action. […]