
HSBC Holds Customer Liable for Bounce Back Loan via Mobile Log-Ins, Ombudsman Dismisses Complaint

A company director has been disqualified for 13 years after fraudulently obtaining three Bounce Back Loans—two from Metro Bank and HSBC for one company, and a third for a non-trading company. […]
HLloyds’ defective credit reporting system repeatedly logged a non-defaulted Bounce Back Loan as defaulted, requiring manual fixes. The Ombudsman upheld the complaint, ordering compensation for the error. […]
Stockton had already obtained a loan from Clydesdale Bank (now Virgin Money) under the government-backed scheme meant to support businesses during the Covid-19 crisis. […]
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