HSBC Denies Account Application, Blocking Bounce Back Loan, Ombudsman Dismisses Complaint
Special Reports
Barclays Pays £500 for Unfair BBL Denial, Later Approves Loan Nearly a Year After Bounce Back Loan Scheme Ended
Barclays paid £500 for wrongly denying a BBL, then approved it post-scheme closure. We unpack this surprising turnaround. […]
BBL Complaints Dismissed
Vulnerable Adult Claims Lloyds Bank Staff Fraudulently Took Bounce Back Loan in His Name Post-Assault; Ombudsman Dismisses Complaint
A vulnerable adult alleges that Lloyds Bank staff fraudulently applied for a Bounce Back Loan in his name following a violent assault.
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BBL Complaints Upheld
HSBC Ordered to Reinstate BBL, Refund £10,000, and Pay Compensation After Unfair Default
Despite resistance, HSBC was directed to reinstate a Bounce Back Loan, restore PAYG options, refund nearly £10,000 with interest, remove negative credit markers, and pay £250 to a customer for an unjust BBL default. […]