HSBC Demands Bounce Back Loan Repayment, Ombudsman Dismisses Complaint After Reversing Ruling
Special Reports
Barclays Defaults Customer’s Bounce Back Loan Despite PAYG Option; Ombudsman Cites Prior Missed Payments
A customer complains Barclays defaulted his Bounce Back Loan during a PAYG no-payment period, but the Ombudsman rules prior missed payments justify the action. […]
BBL Complaints Upheld
TSB Ordered to Pay Compensation for Erroneous Fraud Marker Blocking Bounce Back Loan, Ombudsman Upholds Complaint
TSB’s wrongful fraud marker prevented a customer from obtaining a Bounce Back Loan. The Ombudsman upheld the complaint, ordering compensation for the error. […]
BBL Complaints Dismissed
HSBC Denies Account for Bounce Back Loan, Ombudsman Dismisses Complaint
HSBC denied an account, blocking a Bounce Back Loan application. The Ombudsman dismissed the complaint, citing the bank’s right to refuse accounts. […]