HSBC Denies Feeder Account for Bounce Back Loan, Ombudsman Dismisses Complaint
BBL Complaints Upheld
HSBC Ordered to Pay £150 for Cancelling Bounce Back Loan Application, Ombudsman Upholds Complaint
HSBC cancelled a Bounce Back Loan application after two years, causing delays. The Ombudsman upheld the complaint, affirming the bank’s £150 compensation as fair. […]
BBL Complaints Dismissed
NatWest Denies Account for High-Risk Country Payments, Ombudsman Dismisses Complaint
NatWest denied a business account due to payments from a high-risk country, impacting Bounce Back Loan access. The Ombudsman dismissed the complaint, upholding the bank. […]
BBL Complaints Dismissed
NatWest Logs Credit File Marker for Defaulted Bounce Back Loan Despite Repayment Plan, Ombudsman Dismisses Removal Request
NatWest marked a customer’s credit file for a defaulted Bounce Back Loan, despite a repayment plan. […]