HSBC Ordered to Pay Compensation for Non-Existent Feeder Accounts, Ombudsman Upholds Complaint
BBL Complaints Upheld
HSBC Ordered to Pay £400 for Bounce Back Loan Complaint Mishandling, Ombudsman Upholds Complaint
HSBC’s errors in handling a Bounce Back Loan complaint led to a case handler dispute. The Ombudsman upheld the complaint, awarding £400 compensation for the mishandling. […]
BBL Blaggers
HSBC’s Sloppy Database Use Smacked as Director Nailed with a 12-Year Ban for Blagging Starling and HSBC BBLs
A director’s banned 12 years for nabbing Starling and HSBC BBLs due to HSBC’s lax checks. Dig into the mess! […]
Special Reports
HSBC Executive Details Bank’s Approach to Bounce Back Loan Defaults, Arrears, and When They Cease Debt Recovery
HSBC’s top exec reveals their strategy for BBL defaults and when they stop chasing debts. We break down key insights for borrowers. […]