HSBC Forced to Restore Another Defaulted BBL, Pay Compensation, and Clear Credit Markers Amid Ongoing Oversight Failures
Special Reports
Barclays Defaults Customer’s Bounce Back Loan Despite PAYG Option; Ombudsman Cites Prior Missed Payments
A customer complains Barclays defaulted his Bounce Back Loan during a PAYG no-payment period, but the Ombudsman rules prior missed payments justify the action. […]
BBL Complaints Upheld
NatWest Ordered to Pay £500 for Erroneously Defaulting Bounce Back Loan, Ombudsman Upholds Complaint
NatWest wrongly defaulted a Bounce Back Loan during a PAYG repayment holiday, causing distress. The Ombudsman upheld the complaint, awarding £500 compensation for the error. […]
BBL Complaints Dismissed
Conister Denies Bounce Back Loan Application, Ombudsman Dismisses Complaint
Conister refused a Bounce Back Loan application, citing eligibility issues. The Ombudsman dismissed the complaint, upholding the lender’s discretion. […]